Shipping and Delivery

As Hexgame is a digital Minecraft server, we do not offer physical shipping for our products. All purchases, including ranks, items, and other digital goods, are delivered instantly to your in-game account upon successful payment.

Digital Delivery

• All purchases are delivered instantly to your Minecraft account on our server.
• You must be online on the Hexgame server to receive your items.
• If you encounter any issues with receiving your digital items, please contact our support team.

Account Verification

To ensure secure delivery of digital goods, we may require account verification. This process helps us confirm that you are the rightful owner of the Minecraft account receiving the items.

Delivery Issues

If you experience any problems with the delivery of your digital items, please contact our support team immediately. We will work to resolve any issues as quickly as possible.